Who are we?

For the purpose of GDPR the data controller is It Works Media.

It Works Media complies with its obligations under GDPR, by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Overview

Outline of the Privacy Policy

We are committed to protecting your privacy and this policy outlines what information we collect from you, how it is collected, why it is being collected, how it will be used and who it will be shared with. We do not sell your information to any third parties. We may use the information collected about you for our marketing purposes and to enhance your experience when visiting the site. We are registered with the Data Protection Act.

We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. That’s why we have developed this privacy policy, which:

  • Sets out the type of personal data that we collect
  • Explains how and why we collect and use your personal data
  • Explains the rights and choices you have when it comes to your personal data

We offer a wide range of products and services, so we want you to be clear about what the Policy covers. This policy applies to you if you use our services (referred to in this Policy as “our Services”).

How do we collect information from you?

We collect and use your Personal Information in accordance with this Privacy Policy

We can get your personal information when you:

  • Buy a service from us 
  • Subscribe to newsletters, alerts or other services from us
  • Ask us for more information about a product or service, or contact us with a question or complaint
  • Cookies

We may also use the information we collect to occasionally notify you about important functionality changes to the website, new services and special offers we think you’ll find valuable. If you would rather not receive this information, you may opt out by un-subscribing to the mailing at any time.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

How do we protect your information?

When you submit your details we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us via a secure email. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

You can choose to opt out of all marketing communications or to opt out of marketing in one of several ways (such as email, text, phone or post).

We will not contact you for marketing purposes by email, phone, post or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: hello@itworksagency.com 

Your privacy rights

You can write to us at any time to get a copy of the personal information we hold about you. You can do this by filling in the contact us form available via the website or email hello@itworksagency.com 

If you believe we’re holding inaccurate information about you, please contact our customer services team (through the ‘Contact Us’ page on our website) so we can correct it.

You can choose to opt out of all marketing communications or to opt out of marketing in one of several ways (such as email, text, phone or post).

Your Consent

By using our website, you consent to the collection and use of this information by It Works Media for the reasons outlined in our privacy statement. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

Terms

Disclaimer
The information contained in this website is for general information purposes only. The information is provided by It Works Media and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever in connection with, the use of this website.

Accessibility
It Works Media are committed to making information available for everyone regardless of browser choice or user disability. Every effort is made to keep the website up and running smoothly. However, It Works Media takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright
Content on this website unless specified remains the property of It Works Media. You must not copy, distribute, or publish any material from this website. Any other use of copyright material belonging to It Works Media requires our permission.

Links Policy
Links to other sites from ours does not imply any endorsement and will generally, only be used for reference & convenience. We accept no responsibility for the content or advertising material or inaccuracy of third party sites.

Cookie usage

What are cookies?
Cookies are small text files stored on your device by a web browser (e.g Firefox) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit the official ICO website at www.ico.org.uk or www.whatarecookies.com.

What do cookies do?
Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you’ve ever placed items in a websites basket, had to leave the site and returned later to find the items still in your basket, this is an example of a cookie in action. Cookies also ensure that any adverts you see online will be more relevant to your interests.

How do cookies help when you visit our site?
Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?
Recent legislation means EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and their unique role in your browsing experience.

Strictly necessary cookies
These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for may not be provided.

Performance cookies
These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and shopping experience. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies
These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you’ve made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

Targeting or advertising cookies
These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won’t keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. When one of these adverts is presented to you on a site there will be a quick and easy way to click in and opt out of receiving further adverts.

Please be aware that cookies can be deleted from your browser settings after you have left the site (or finished with your session).