E-commerce consumer insight report 2020
Discover what your customers need when buying online, as well as the devices they use, the time they take to purchase and the features they value the most.
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Key findings include
- What device to they primarily purchase through
- Where do they start their journey
- How long they take to make a decision
- The site features they value the most
- The importance of product descriptions
- And much more…
Our ecommerce experience
About It Works Media
We put user experience at the core of everything we do by crafting a campaign which educates and inspires your customer base.
From your site’s structure and technical footprint to organic, fresh and engaging content and outreach, our mission is to increase brand awareness and enhance customer experience like never before. Whether we are delivering SEO or PPC, our core focus is on customer satisfaction. If your consumers have a pleasant user experience, then improvements in ROI, conversion rates and site volumes will naturally follow. Our transparent and tangible results are clear proof that It Works!
Get in touch with us today to discuss how we can boost your rankings through an organic, ethical and customer-focused approach.